Privacy policy

Last updated: 29/10/2026

Solo Kebab is a platform to order food from nearby kebab houses, at solokebab.es, on the restaurants' websites and in the Solo Kebab Android app. This page explains which data we process and why.

1. Who is responsible

Nadeem Khan Begum · Tax ID 61192092V · C. Callao, 3, Bajo, 33212 Gijón, Asturias
Contact: verification@solokebab.es

2. Solo Kebab is an intermediary platform

Before placing each order you must accept these points:

• Solo Kebab is an independent platform: it only passes your order on to the restaurant, which prepares, sells and delivers the food.
• You buy from the restaurant. For any question about your order (changes, delays, missing items or quality) you must contact the restaurant directly.
• Solo Kebab has no payment system and does not charge you anything: you pay the restaurant directly at pickup or on delivery.
• The restaurant is solely responsible for the food, prices, allergens, preparation, delivery and any incident with the order.
• If you have allergies or intolerances, ask the restaurant before ordering.
• Your order is only confirmed when the restaurant accepts it; if it does not, it is cancelled and you pay nothing.

That is why the order details (name, phone, address and dishes) are sent to the restaurant, which uses them to prepare and deliver your order and is responsible for that use. More in the terms of use and ordering (Spanish).

3. Data we process

• Account: name, e-mail address, phone number, password (stored encrypted) and delivery address.
• Orders: the restaurant, the dishes, the amount, delivery or pickup, the address and the notes you write.
• Reviews: the name and text you publish.
• Technical data: your IP address (to prevent abuse) and cookies needed to keep you logged in and remember your language. We use no advertising cookies.
• Analytics cookies (only if you accept): Google Analytics 4 (Google Ireland Ltd.) measures in aggregate how the websites are used (pages viewed, orders started and placed) so we can improve them. They are only switched on if you press “Accept” in the cookie notice, and you can withdraw your consent at any time from “Cookies” at the foot of every page.
• App: favourites and the cart are stored only on your phone. The app does not access your location, contacts or photos.

4. Why we use it

• To create and manage your account and confirm your e-mail with a code.
• To send your order to the restaurant and show you its status in the app and in your account.
• To show your previous orders and to prevent fraud and abuse.

The legal basis is the performance of the contract (your account and your orders) and our legitimate interest in keeping the service secure. We do not sell your data or use it for advertising.

5. Who we share it with

• The restaurant you order from receives your name, phone number, address and the order, to prepare and deliver it.
• Technical providers: Hostinger (server and e-mail, in the EU) and Google Firebase (sending the apps' notifications).
• Authorities, only when the law requires it.

6. How long we keep it

Account data, as long as the account exists. When you delete your account we erase your personal data; finished orders only keep the amount and the dishes, without personal data, for the restaurants' accounts.

7. Your rights

You can access, correct, delete, restrict or object to the processing of your data and ask for a copy by writing to verification@solokebab.es. You can also complain to the Spanish Data Protection Agency (aepd.es).

Delete your account: in the app (Profile → Delete my account) or at solokebab.es/delete-account.

8. Security and children

We use encrypted connections (HTTPS) and passwords are stored encrypted. The service is not intended for children under 14.

9. App for restaurants (Solo Kebab Partner)

The Solo Kebab Partner app is for the staff of the restaurants that work with Solo Kebab. You sign in with the e-mail and password the restaurant receives from us. The app stores a device notification ID (Firebase) to announce new orders instantly, and shows the order details (the customer's name, phone, address, dishes and notes) only to prepare and deliver them and print the receipt. The Bluetooth printer is used only to print receipts; the app does not access location, contacts or photos. When you log out in the app, the device stops receiving notifications.

10. Changes

If we change this policy, we will publish the new version on this page with its date.